SOCIALAT POLICY
Terms of Service
These terms govern your access to Socialat, including your account, wallet, catalogue, orders and support requests.
Effective: 8 September 2026
1. Account and eligibility
You must provide accurate account information, keep access credentials secure, and be legally able to enter this agreement. You are responsible for activity performed through your account.
Socialat may require identity, payment, fraud or business verification before enabling some features.
2. Authorized use
Only submit public links that you own, manage, or are authorized to promote. We never require your social media password.
You must follow our Acceptable Use Policy and the rules of each relevant platform. We may reject, pause or cancel unsafe, unlawful, deceptive or unsupported orders.
3. Orders and service delivery
Availability, start time, speed, retention, refill coverage and maximum quantity vary by service. Displayed timing is an estimate, not a guaranteed deadline.
Do not place overlapping campaigns for the same link while an order is active. Keep the target public and do not change identifiers during fulfilment.
4. Wallet, pricing and payments
Prices are shown before an order is submitted and the applicable amount is debited from your wallet. Wallet funds are service credits and are not a bank account, deposit or investment product.
Payment processing is provided by an approved third-party gateway. Its terms and verification requirements also apply.
5. Refills, cancellations and refunds
Refill protection applies only when it is explicitly shown for a service and only during the stated coverage window. Completed orders are generally final.
Cancelled, failed or undeliverable orders may be returned to the Socialat wallet. See the Refund Policy for details.
6. Suspension and changes
We may suspend access, hold an order for review, or close an account to protect users, platforms, payment partners or the service. We may update the catalogue or these terms as operations and legal requirements change.
7. Disclaimers and liability
Social platforms control their own systems and may change algorithms, metrics or policies without notice. Socialat does not guarantee business revenue, audience quality, monetization eligibility, ranking or permanent retention.
To the maximum extent permitted by law, liability is limited to the amount you paid for the specific affected service. Rights that cannot legally be excluded remain unaffected.
8. Support and notices
For an account, order, privacy or legal question, create a support ticket inside your signed-in workspace. Official support email and business address will be added before transactional launch.