SOCIALAT POLICY
Privacy Policy
This policy explains what information Socialat handles, why it is used, and the choices available to account holders.
Effective: 8 September 2026
Information we collect
We may process your name, email address, authentication identifiers, public campaign links, order details, wallet transactions, support messages, device data and security logs.
We do not ask for or store your social media passwords. Payment credentials are entered with the payment gateway and are not stored by Socialat.
How information is used
- Create and secure your account.
- Route, fulfil, track and support authorized orders.
- Process wallet funding and prevent fraud or abuse.
- Improve performance, reliability and customer support.
- Meet legal, accounting and payment-partner obligations.
Service providers
We share only the data needed with providers that support authentication, hosting, databases, payment processing, fraud prevention and service fulfilment. A fulfilment provider may receive the selected service, quantity and public target link.
Retention and security
We retain records for as long as needed to provide the service, resolve disputes, prevent abuse and meet legal or financial obligations. We use access controls, encrypted transport and signed payment verification, but no online system can promise absolute security.
Your choices and rights
You may request access, correction or deletion of eligible personal information, subject to identity verification and records we must retain. Create a signed-in support ticket with the subject “Privacy request”.
International processing and children
Providers may process information in other countries with different data-protection rules. Socialat is not intended for children under 18.
Updates and contact
We may update this notice as the service and applicable laws change. Material changes will be posted here. Until a dedicated privacy email is published, contact us through the secure support area in your account.